- Help each resident achieve the highest possible quality of life
- Respect all residents as individuals
- Help residents retain their social independence and encourage them to maintain their friendships
- Give relief from any loss of social contact and independence
- Provide the best nursing care
- Give relief from loss of physical health and mental stability
- Promote freedom of choice for residents in their daily lives
- Encourage residents to manage their own financial affairs and uphold their obligations as citizens
- Encourage residents to practice their religious and cultural customs
- Efficiently and effectively provide quality service at all times
- Conduct all our affairs with integrity and honesty
Charter of Aged Care Rights